The proverb “work smart, do not work hard” is the motto of Many organizations who want their employees to focus on the core processes such as increase in productivity, and enlargement of their customer base rather than on the non-core […]
There is a famous proverb: It is not the amount of knowledge which makes a human being successful, but the implementation of knowledge in their respective fields. ITIL training and ITIL certification can no doubt, change an organization from a […]
A wise, successful business magnate once stated, “I became successful because I tread the path which has been used by my peers. By this way, I gain knowledge regarding the difficulties and challenges they faced which I use to my […]
It is a wide belief in the Information Technology environment that projects and services are as different as chalk and cheese; it is not possible to integrate them. However, it is a big myth that projects and services cannot exist […]
ITIL V3 is the most widely adopted guidance for IT service management worldwide. ITIL v2 was heavily process-focused. In contrast, ITIL v3 is centred on a service lifecycle approach to help IT departments focus on providing business value. Most organisations […]
ITIL PRINCE 2 The IT Infrastructure Library (or ‘ITIL’) is an IT-specific service management framework. ITIL pertains to IT service management PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. Service management is maintaining and developing […]
ITIL basically started some 25 years ago in UK. The British government felt that the IT service industry was not heeding to the needs of the customers. Not only every organisation, but even the individuals had very different ways of […]
How Can I Use ITIL to Improve IT Services? by Bryce Carroll April 29th, 2013 ITIL Process Improvement Performance Optimization Cost Reduction Program Management Custom Software Development When it comes to management of IT services, the question, “How can we […]
ITIL Certification: Why You Need It, How To Get It Takeaway: ITIL focuses on the basics that matter to business: how to improve IT services, increase productivity and cut costs. That makes it a good bet for IT professionals. Information […]
Một trong những khó khăn lớn nhất cho doanh nghiệp là phải đối mặt với sự phức tạp của hệ thống IT do các thành tố tạo thành của nó không chỉ do một tổ chức đơn lẻ cung cấp […]